Refund and Return Policy for philaindia.info
Welcome to philaindia.info. We aim to provide you with the best WordPress themes, Plugings, Scripts, digital products and services. Please read the following Refund and Return Policy to understand your rights and responsibilities when it comes to refunds and returns.
The nature of digital media means that once you have downloaded a plugin or theme, there’s no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.
- Our support team is available, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
Please note that we are not developers of the provided products, so our technical support capabilities are limited.
We could do a refund if the product you downloaded from the website were completely unusable. If You Open A Dispute After Receiving Delivery, without contacting us, You Will Banned From Our Site.
Refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to understand what you are purchasing and why adequately.
Some offers might include a non-refundable clause. In this case, it will be visible or linked from the offer page.
- If you encounter any technical issues, please contact our customer support at contact@philaindia.info, digitalstorephilaindia@gmail.com within 24 Hours of purchase.
We also reserve the right to refuse a refund in the following situations:
- you have changed your mind about an item/subscription.
- You bought an item by mistake, and the product(s) was sent/already downloaded by you.
- Your employee or inmate bought a product from your account, which he/she had legal access.
- The product is incompatible with your WordPress, plugins or web server settings
- The product does not function as you want
- The product displays a message about the need to enter a license key or activation
- You broke your website when installing the product
- you refused to provide to our support staff access to your site to investigate our product you are having an issue with account.
